Mrs M, Hucclecote, Gloucester.
We have been supporting Mrs M since May 2015.
Mrs M used to be a nurse in the local area for many years. She moved into a supported living complex after being widowed. After a short time, Mrs M recognised that she was struggling with her morning routine due to arthritis and needed a little support.
Mrs M was awaiting for a shoulder replacement, and felt that it would be better to be proactive and get a small care package set up and in place prior to her operation. This was of great benefit to both the carers and to Mrs M, we were able to establish relationships and routines prior to the operation, so that when Mrs M was discharged from hospital we could assist her to the best of our ability.
The operation was a complete success, and Broomfield Care was able to help her on her road to recovery. Mrs M’s care plan has fluctuated at various points, due to the need for extra support, but we are so pleased that we have been able to support Mrs M in every avenue of her life. Mrs M’s biggest desire is to remain independent and to continue living in her lovely flat in Hucclecote, Gloucester.
Mrs M comments ‘I am completely satisfied with the care that Broomfield carers provide. I have not had to make any complaints at all and get on really well with all the staff I have had contact with. They are efficient and friendly and nothing is too much trouble. I would not hesitate to recommend them. Every day I look forward to the visit.’
Mrs M openly admits that she wouldn’t manage without us and can’t imagine life without us.
Broomfield’s Manager states that Mrs M, had exactly the right idea. Some people and their families, sometimes leave getting a care package in place, too late. We quite often get families calling the office needing emergency care, when things have got to crisis point, and quite often the situation is not tenable for that loved one to live safely at home. Our advice to any family, person, friend or neighbour, is to have a conversation about establishing a care package before things are too late.