Broomfield Care Homecare Services

Caring For You In The Place You Love

Broomfield Care Homecare Services

Caring For You In The Place You Love

Mrs M, Hucclecote, Gloucester

Mrs M is a very independent lady who lived on her own, in a small sheltered accommodation community in Hucclecote.

Mrs M began to slow after turning 90; losing her driving licence was a massive blow to her, not being able to go out and about made her feel low. Mrs M’s daughter felt that it was time for her mum to have some extra support. Mrs M was very reluctant at first to engage with the carers, as she felt she could cope on her own. Then after a few weeks, relationships were established and Brenda really looked forward to the company. The carers were known as ‘her girls’.

Everyone loved going to visit Mrs M, even when she was having her down days. It was an achievement to leave her with a smile on her face. Sadly, Mrs M had a stroke in May 2015 which meant she had to spend a considerable time in hospital recovering and then moving on to a residential home, where she is currently being looked after.

Mrs M has a very supportive son and daughter who took an active role in her care needs. We all worked together to provide the best support for Mrs M.

“A very caring agency, always providing support and treating my Mother with dignity, carers were very supportive, and visits were always welcome and looked forward to. My brother and I always felt supported and had peace of mind that a member of the team was visiting.” – Mrs N, Churchdown.

Mrs M’s son comments, “My Mother always looked forward to carers’ visits and enjoyed their company and assistance. My mother and I would like to record our thanks and appreciation. Thank everyone for their kindness and care with Mum. She always looked forward to you all coming and having a gossip!”

Broomfield care team would have loved to have continued to care for Mrs M, had she been able to return home. However, sadly her needs had changed dramatically so she was unable to return home to her flat within the complex that she loved so dearly. But we still talk about Mrs M now during staff get-togethers.

What Our Clients Say…

"Every member of the Broomfield Care Team involved in the care for my mother provided an excellent level of service. They were always courteous, cheerful and treated my mother with respect."

"All the Broomfield Care staff were warm and compassionate."

"No matter what I need help with, the Broomfield Care Team are always willing to do what is required of them."

“I consider myself fortunate to have had this company recommended by a friend and continue to pass the recommendations onto others”

"The staff are fantastic. I appreciate how supportive Broomfield Care are to me as well as to my mum.”

“I can move a little more freely than I could beforehand since receiving support from Broomfield Care.”

“If you need home care and are lucky enough to use Broomfield, you should consider yourself extremely fortunate. From the first contact, they have been the most warm-hearted, professional and thoughtful team I have ever encountered in my years as a carer and also working for the NHS.”

“Broomfield looked after my lovely father-in-law until he passed away recently. Dad looked forward to their visits and they all became like family, we couldn't have asked for more. Thank you Broomfield Care.”

“Can I just say thank you to everyone, he was always treated with respect and kindness, and this was very much appreciated.”

“It’s given me such a lift just going out for a couple of hours, thank you so much.”

“Totally amazing care from start to finish. The staff who looked after Dad went above and beyond to make sure he was living his best life possible. They supported the whole family, which helped us through a very upsetting time. I can't praise them enough.”

“I know my Dad loved them visiting him. They also kept an eye on Mum, which was a blessing for myself and my brother. I can't recommend them enough. We were so lucky to have found them.”

“My stepmom's condition deteriorated at a very difficult time, the carers were incredible. I will never forget their kindness and sensitivity, they all went above and beyond to help me and my dad. Between us, we created such a special space for her passing, filled with love, care and attention. I could not have wished for more.”

“My dad and I will never forget the exceptional care we received. The ladies from Broomfield are exceptional and I will recommend them every time. When my dad needs more care, I will also look forward to them providing the service.”