We are delighted to have achieved an outstanding rating for caring ! Our rating is good for safe, effective, responsive and well-led!

Letter from Vicky Hall
Letter from Managing Director Vicky Hall

We are regulated by the CQC who inspect our services across 5 key areas: safe, effective, caring, responsive and well-led.

Following our inspection at the beginning of September 2018 we are thrilled to announce we have achieved the highest Care Quality Commission (CQC) accolade, with an ‘outstanding’ rating in our caring domain.

Only 2% of adult social care providers in England receive an ‘Outstanding’ rating from the CQC !!

The report stated that Broomfield Care staff :

“developed positive relationships with people and their relatives”.

“knew the person well which enabled them to provide care and support that the person needed while ensuring they maintained their independence skills”.

“worked creatively to advocate and source support for people when they identified people required assistance with other aspects of their lives that might impact on their ability to live at home”.

“worked closely with health professionals and were given the time to develop their skills so that people’s complex needs could be met at home”.

“and management were prepared to work beyond expectations to ensure people received care and support that was empowering and delivered by staff in a kind and compassionate way”.

If you are looking for care or support for a family member, a friend or for yourself then please get in touch with us. One of our experienced, friendly team will then be able to visit you to provide a free, no obligation assessment of your individual needs.

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