Registered Manager Vicky expresses “It’s always lovely to receive feedback, but this month this has been particularly special.
The staff team worked tirelessly in a short space of time to achieve and fulfill such a wonderful lady’s final request with such compassion and care.
Just wanted to say thanks to all involved, this lady affected us all in different ways! I believe there wasn’t a dry eye when we heard the news, even those who hadn’t even met her were touched.
Thanks for such a lovely review, well deserved too.”
Please check out our other reviews on https://www.homecare.co.uk/homecare/agency.cfm/id/65432182460#reviews
My elderly Aunt, who lived in Shurdington, was very independent. She loved her home in which she had lived for about 40 years. She had had a healthy life, but at the age of 92 she started to decline rapidly, and could no longer look after herself. She was determined to stay in her own home. I discovered Broomfield on this website and talked to the Care Manager – an excellent decision. Broomfield put in place a care plan, and we adjusted this as my Aunt’s needs grew steadily greater.
The Broomfield carers were superb – friendly, supportive, efficient, thoughtful, reliable, and supremely professional. They communicated exceptionally well with my Aunt who grew very fond of them, with the NHS staff involved, and with me as Next of Kin. They were with her at her very end, and I am eternally grateful to them.
My only regret is that my Aunt and I didn’t talk to Broomfield a couple of years before her decline set in. I’m sure she would have benefited hugely from their service.
If you have a family member that may need our assistance, do not hesitate to call us on 01452 730888
Care Manager Sadie says “I’d like to thank all involved in Joan’s care; a reflection of great team work!
Joan’s needs changed very quickly and she required round the clock company. I would like to give a special thank you to those that offered short notice to support Joan when her needs were greatest; Julie, Sue H, Vicki, Emma, Anita. Also to Jackie and Mike who went over and above with their compassion and care for Joan.”
I am proud to be part of such a committed, caring and compassionate team!!!”